It is essential to understand how to communicate, know your communication style, the barriers involved, body language etc. and how to make the most of each of them. This will provide a great benefit for any non-profit organisation and its employees and they will trickle down throughout the organisation and positively impact everyone involved.
Developing Communication Skills for Non-Profits 1
A guide that every Non-Profit staff member needs so that they can communicate better.
By Dr Yvonne Prinsloo
Understanding and applying excellent communication skills reduces stress and conflict, aids in forming the correct impression when you meet someone for the first time and equips you with the knowledge on how to start and maintain a conversation. All this makes one a confident and comfortable communicator able to manage a variety of situations with ease. This is especially important when you deal with a non-profit “client”. You need to know how to read body language and other telling signs to know what they are really saying to you.
The wide array of topics covered include in Part 1: